LaneUp privacy policy

Apptech Solutions · Last updated 28 October 2026

LaneUp helps ride-hailing drivers see which ride offers are worth taking. It reads the offers your ride app shows, works out what each one would leave you after the app fee and fuel, and marks them on screen. This policy explains what it reads, what it keeps, and what leaves your phone. In short: almost everything stays on your phone, nothing is sold, and there are no ads or tracking.

What LaneUp reads, using the Accessibility service

With your permission, LaneUp uses Android's Accessibility service to read the screen of the ride app you choose, only while that app is open. It reads:

• Ride offers: fares, distances and travel times, pickup and drop-off addresses, the number of stops, ride type (for example Mini or AC) and the passenger's rating.
• The route picture on an offer you open, to read the route's length (on your phone, with Google ML Kit's on-device text recognition).
• Which button you tap on an offer (Accept or a fare), so it can log your trips.

Passenger names appear on screen but are never saved. LaneUp never taps, accepts or types anything for you, and it doesn't read other apps.

Location

With your permission, LaneUp uses your phone's location, including while the ride app is in front and LaneUp itself is in the background, to:

• look up offer addresses near you;
• tell whether a ride heads toward an area you picked, or toward home at the end of your shift;
• record where offers turned up and a light track of your shift, for your own reports (you can turn this off in Settings › Location data).

What stays on your phone

Your offer history, trips, earnings, settings, location track and the keys you enter are stored only on your phone, in LaneUp's private storage. They are not backed up to the cloud or copied to a new phone. You can delete the history any time (History › Clear), and uninstalling LaneUp deletes everything. You can also save copies to your phone's Downloads folder yourself.

What leaves your phone

• Address lookups: LaneUp asks your phone's built-in Android geocoder (provided by Google) to turn offer addresses into map points. This is handled by Android and Google under Google's privacy policy.
• Map pictures: the "Go to an area" map downloads map tiles from OpenStreetMap's servers, which see your phone's internet address and which part of the map is shown. See the OpenStreetMap Foundation privacy policy.
• Road distances (optional, off unless you add your own key): the map points (latitude and longitude) of pickups, stops and drop-offs of offers are sent to openrouteservice.org (HeiGIT gGmbH) to get road distances. No names, phone numbers or addresses are sent. See the openrouteservice privacy policy.
• Crash reports (optional): if LaneUp stops unexpectedly, it offers to email a report to us. It contains the error, the app version and your phone model, and it is only sent if you press Send in your email app.
• Text recognition diagnostics: Google ML Kit, which reads the route length on your phone, sends Google basic diagnostics: phone model and Android version, the app's name and version, a random per-install ID, and how long recognition took. It does not send the screen image or what it read. See ML Kit's terms and Google's privacy policy.
• Support email: if you write to us, we receive what you send.

We do not sell personal data, show ads, track you across apps, or share data with anyone for advertising. Apart from the ML Kit diagnostics above, LaneUp has no analytics.

Children

LaneUp is a tool for adult drivers and isn't meant for children under 18.

Changes

If this policy changes, the new version will be posted here with a new date, and big changes will be shown in the app.

Contact

Apptech Solutions · [email protected]